RULES & REGULATION

Code of Conduct

1) General Conduct & Ethics

• Act with professionalism, integrity, and fairness in all dealings.
• Protect confidential information and trade secrets; share strictly on a need-to-know basis.
• Avoid actions that could harm SOLID BRIDGE’s reputation or disrupt operations.

Client Protection

2) Client Relations & Disclosures (MiFID II)

• Provide clear, fair, and not-misleading information with appropriate risk disclosures.
• Offer products/services suitable for each client profile; assess appropriateness where applicable.
• Identify, manage, and where relevant disclose conflicts of interest.

Reference: EU MiFID II framework for investor protection and conduct of business.

Data

3) Data Protection & Privacy (GDPR / Hellenic DPA)

• Process personal data lawfully, fairly, and transparently for specified purposes.
• Apply data minimization, retention limits, integrity/confidentiality, and security by design/default.
• Honor data-subject rights (access, rectification, erasure, restriction, portability, objection).

Supervisory authority in Greece: Hellenic Data Protection Authority (HDPA). See our Privacy Policy and Cookie Policy for details.

AML/CFT

4) Anti-Money Laundering & Counter-Terrorist Financing

• Perform KYC/identity verification, sanctions screening, and ongoing monitoring under Greek Law 4557/2018 (as amended).
• Apply enhanced due diligence for higher-risk clients, geographies, and transactions.
• Report suspicious activity to the competent authority in Greece (the Hellenic Anti-Money Laundering Authority), where required.

We follow EU AML directives and applicable provisions of the Greek Monetary & Financial framework.

Disclosure

5) Financial Communications & Risk Warnings

• Marketing must be accurate, balanced, and not misleading; include relevant risk warnings.
• Any performance information includes limitations and does not guarantee future results.
• Materials are reviewed against internal compliance standards before publication.

Governance

6) Governance, Licensing & Supervisory Bodies

• Operate within the scope of any required authorization/registration.
• Engage with relevant Greek/EU authorities (e.g., Hellenic Capital Market Commission (HCMC), Bank of Greece) as applicable to our activities.
• Maintain robust internal controls, compliance oversight, and record-keeping.

Controls

7) Financial Transactions & Record-Keeping

• Process transactions via approved channels with proper authorization and documentation.
• Maintain complete, accurate, and timely records consistent with Greek/EU retention periods.
• Implement segregation of duties and audit trails to reduce operational risk.

Sanctions

8) Sanctions, Embargoes & Restricted Parties

• Screen clients, beneficial owners, and transactions against EU/UN sanctions lists and other applicable lists.
• Decline or restrict relationships that conflict with sanctions or embargoes.

Ethics

9) Whistleblowing & Anti-Corruption

• Provide secure channels to report suspected misconduct in good faith.
• Prohibit retaliation against whistleblowers; ensure fair investigation procedures.
• Comply with EU Directive 2019/1937 as implemented in Greece (Law 4990/2022) and applicable anti-corruption rules.

Website

10) Website Terms, Cookies & Acceptable Use

• Use of this site implies acceptance of our Terms, Privacy, and Cookies Policies.
• Cookie banner obtains consent in line with guidance from the Hellenic Data Protection Authority (HDPA); users can manage preferences.
• Prohibited behaviors include unauthorized access, scraping, or security circumvention.

Redress

11) Complaints Handling & Dispute Resolution

• Submit complaints via support@slidbdge.org or the website contact form.
• We acknowledge and respond within reasonable timeframes under applicable rules.
• Where applicable, matters may be escalated to recognized mediation/ombudsman bodies or the HCMC according to subject matter.

Enforcement

12) Non-Compliance, Restrictions & Termination

• Breaches may result in warnings, restrictions, suspension, or termination of services/relationships.
• Material violations may lead to reporting to competent authorities and potential legal action.